3PL & LOGISTICS · MILK RUN

Confirm the load. Replan the round. Ready the dock.

For 3PLs, carriers and manufacturers running multi-stop collections

An AI assistant confirms quantity and readiness with suppliers over WhatsApp. Changed stops and loads update the route, vehicle ETA, warehouse receiving and dock sequence in one flow.

Truck and warehouse dock

ILLUSTRATIVE WORKFLOW

Supplier: Load ready at 14:30

Revised round → GPS ETA → dock slot

CONNECTED OPERATION

A collection round should not run on yesterday's confirmations.

THE OPERATING FLOW

A collection round should not run on yesterday's confirmations.

Supplier readiness, vehicle position, inbound capacity and the receiving dock need one shared operating picture.

Warehouse team preparing outbound loads
SUPPLIER
01

Confirm every collection

An AI assistant asks suppliers for ready time, quantity and exceptions over approved messaging channels; responses become structured load records.

Vehicle leaving a warehouse dock
ROUTE
02

Rebuild the round

Changed quantities or missed readiness windows prompt a revised stop sequence and load plan, with the proposed change shared for agreement.

Truck arriving at warehouse docks
GPS + DOCK
03

Track the actual arrival

GPS events refresh ETA and flag a likely miss early enough to notify receiving and adjust the dock slot.

Shipment vehicle at the dock
POD
04

Close the evidence

Collection, waiting, discrepancy and delivery proof stay on the shipment record for customer status and reconciliation.

CONNECTED SYSTEMSSupplier messaging · TMS / route plan · vehicle GPS · yard and dock · WMS / receiving · POD

HOW IT WORKS

From visibility to action.

The system makes the operation visible, carries out routine work and puts each change in front of the right team.

01

MAKE VISIBLE

Supplier readiness, confirmed quantity, stop status, vehicle position, ETA and dock capacity.

02

AUTOMATE

Supplier messages, confirmations, exception capture, ETA alerts and receiving notifications.

03

ADAPT

Re-sequence stops and receiving slots when readiness or road conditions change, with dispatcher approval where required.

EXAMPLE · A SUPPLIER IS TWO HOURS LATE

The vehicle and receiving team do not wait for a phone chain.

01

WHAT CHANGED

A supplier reports that a pallet will miss the planned collection window.

02

WHAT THE SYSTEM DOES

The assistant captures the new ready time, recalculates the stop order and asks the dispatcher to approve a change. GPS ETA updates receiving and the dock plan.

03

THE RESULT

The vehicle avoids an unproductive stop, the warehouse prepares for the actual arrival and the customer sees what changed.

Truck and warehouse dock

LOSS PREVENTED

Phone coordination, empty or incomplete rounds, vehicle waiting, missed dock windows and emergency transport.

HOW WE MEASURE VALUE

Where does the loss fall?

Compare a representative round before and after automation; no generic FTE claim is assumed.

Coordinator calls and messages
Empty or partial collection stops
Vehicle waiting time
Missed dock windows
Emergency transport and detention

NEW POSSIBILITY

A customer-facing collection status backed by supplier confirmation, live ETA and delivery evidence.