SUPPLIERConfirm every collection
An AI assistant asks suppliers for ready time, quantity and exceptions over approved messaging channels; responses become structured load records.
3PL & LOGISTICS · MILK RUN
For 3PLs, carriers and manufacturers running multi-stop collections
An AI assistant confirms quantity and readiness with suppliers over WhatsApp. Changed stops and loads update the route, vehicle ETA, warehouse receiving and dock sequence in one flow.

ILLUSTRATIVE WORKFLOW
Supplier: Load ready at 14:30
Revised round → GPS ETA → dock slot
CONNECTED OPERATION
A collection round should not run on yesterday's confirmations.
THE OPERATING FLOW
Supplier readiness, vehicle position, inbound capacity and the receiving dock need one shared operating picture.
SUPPLIERAn AI assistant asks suppliers for ready time, quantity and exceptions over approved messaging channels; responses become structured load records.
ROUTEChanged quantities or missed readiness windows prompt a revised stop sequence and load plan, with the proposed change shared for agreement.
GPS + DOCKGPS events refresh ETA and flag a likely miss early enough to notify receiving and adjust the dock slot.
PODCollection, waiting, discrepancy and delivery proof stay on the shipment record for customer status and reconciliation.
HOW IT WORKS
The system makes the operation visible, carries out routine work and puts each change in front of the right team.
Supplier readiness, confirmed quantity, stop status, vehicle position, ETA and dock capacity.
Supplier messages, confirmations, exception capture, ETA alerts and receiving notifications.
Re-sequence stops and receiving slots when readiness or road conditions change, with dispatcher approval where required.
EXAMPLE · A SUPPLIER IS TWO HOURS LATE
A supplier reports that a pallet will miss the planned collection window.
The assistant captures the new ready time, recalculates the stop order and asks the dispatcher to approve a change. GPS ETA updates receiving and the dock plan.
The vehicle avoids an unproductive stop, the warehouse prepares for the actual arrival and the customer sees what changed.

LOSS PREVENTED
Phone coordination, empty or incomplete rounds, vehicle waiting, missed dock windows and emergency transport.
HOW WE MEASURE VALUE
Compare a representative round before and after automation; no generic FTE claim is assumed.
NEW POSSIBILITY
A customer-facing collection status backed by supplier confirmation, live ETA and delivery evidence.
CONNECTED SOLUTIONS