What we built, and how we measure it. Targets are published as targets, never as results.
We deployed the WES execution layer of the Operations Brain on top of their WMS across all fifteen sites, with hands-free voice-directed picking. The system builds dynamic picking waves from live demand, directs each picker by voice to the next best task and the shortest path, and keeps people and any robots working in sync. It catches a bottleneck the moment it forms and re-sequences pick, pack and QC within each customer's SLA. Critical actions stay human-approved, on your approval, and control stays with you.
These are the targets agreed with the client against their own WMS baseline before go-live. We publish targets as targets. When a deployment completes and the numbers are measured, we publish the measurement instead.
The clearest change was not a number. It was that the waves stopped needing a person. When a late inbound broke the plan mid-shift, the plan rebuilt itself and the floor kept moving — instead of a supervisor discovering the problem an hour later and absorbing it with overtime.
Our own observation. Client anonymised at their request; figures relate to this engagement only and are not a promise of results in another operation.
One painful workflow, a prototype on your data, measured against the numbers you already report.